Zeely Creative Agent Slack Feature - Privacy Policy - Zeely AI create UGC videos, static ads, and high-selling campaigns for you

Effective Date: August 19, 2026

1. Introduction and Scope

This Creative Agent Privacy Policy (“Policy”) is an integral part of the Zeely Terms of Use for Creative Agent Slack Feature (“Terms”) and is incorporated into them by reference and governs your use of Zeely AI Creative Agent Slack feature. This Policy explains how personal data may be collected, used, and shared when you interact with our Creative Agent Slack Feature Services and its related software, integrations, and documentation (together, the “Service”) which connects with your communication workspace (such as Slack) to help improve business operations using artificial intelligence (“AI”).

By continuing to access or use our Service, you confirm that you are at least 18 years of age and that you have read, understood, and agreed to this Policy. If you do not agree with the terms of this Policy or cannot make the above affirmation, you are not authorized to use the Service.

2. Your Data Controller

The data controller is an entity which determines the purpose and means of processing the personal data. Here at Zeely your data controller is Zeely, Inc., a Delaware corporation, having its registered address at: 2810 N Church St, Ste 27833, Wilmington, DE 19801.

3. Information We Collect

When you install, connect, or use the Creative Agent Slack Feature, we collect the following categories of information:

A. Slack workspace and user information. When you or your organization install the Creative Agent into a Slack workspace, we collect the Slack workspace ID and name, and the names and IDs of the channels where the agent is added or invoked. From the person who performs the installation, we also collect the email address associated with their Slack account, once, at the time of installation; we store it as the identifier for that installation, and use it to operate and support the installation and to identify that person if they contact us. For other people who interact with the agent, we collect the Slack user ID and display name, so that the agent can address them by name in a conversation. We do not collect the email addresses of other workspace members.

B. Connection credentials. To link the Creative Agent installed in your Slack workspace to your Zeely account for billing and analytics purposes, we collect and store authentication and authorization credentials, including OAuth tokens, access tokens, and refresh tokens issued by Slack, as well as any API keys or session tokens used to establish and maintain that link. These credentials are used solely to connect your Slack workspace to your Zeely account and are not used to give Zeely general access to your workspace beyond what is needed to operate the Creative Agent.

C. Content and records related to your use of the Service. The Creative Agent operates within your Slack workspace, and your creative briefs, requests, and generated outputs are delivered to you there rather than kept in a persistent content library within your Zeely account. We do, however, retain a temporary, automatically-expiring copy of each processed request and any files read from Slack in our object storage for up to 30 days (see Section 7, Data Retention); the underlying Slack message transcript itself is not separately written to our database. In connection with linking your Slack workspace to your Zeely account for billing and analytics purposes, we collect and store usage records associated with that account, such as the number and type of requests processed, timestamps, and related billing and analytics metadata.

D. Slack message content. When the Creative Agent is added to a Conversation, it reads up to the 15 most recent top-level messages in that Conversation at that time, to understand context. After that, the agent only reads messages in a thread where it has been directly mentioned (up to the last 15 messages in that thread), or direct messages sent to it; it does not read or process other messages in the Conversation. We collect the content of the messages, commands, and any files or attachments accessed in this way, including the text of your requests and instructions. We also collect associated message metadata, such as the channel, thread, and timestamp of the interaction, to the extent necessary to process your request and return a response within Slack.

E. Service logs and usage data. We automatically collect technical and usage information generated when you use the Service, including API call logs, error and performance logs, feature usage and interaction data, device and browser information, and IP address. This information helps us operate, troubleshoot, and monitor the reliability of the Service.

F. Communications with us. If you contact us for support, feedback, or any other reason, we collect the content of that communication, along with your contact details and any information you choose to provide, so that we can respond to and resolve your request.

G. Website/app analytics, advertising, and attribution data. We and our service providers may collect information through cookies, SDKs, pixels, and similar technologies when you visit our website or use our app, including pages viewed, referral source, and interactions with our marketing communications, in order to understand how our Service is discovered and used and to measure the effectiveness of our marketing and advertising efforts.

H. Agent memory. The agent may save select facts drawn from your Conversations so it can give more relevant responses over time. Rather than storing your original messages verbatim, it reformulates what it saves into a short factual note – for example, a message about entering a new market may be saved as a fact about that market, not as the message itself. You can also ask the agent directly to remember something. Saved facts are tied to the context in which they were created – a channel, or an individual’s direct messages with the agent – and facts from one context are never used in or accessible from another. Agent memory is retained for 90 days and is automatically deleted after that period (see Section 7, Data Retention), and is also deleted if the Creative Agent is removed from your workspace.

We do not knowingly collect any sensitive or health related information.

We do not intentionally collect sensitive personal data (such as health information, racial or ethnic origin, religious beliefs, or similar special categories of data) through the Service. We ask that you do not submit sensitive personal data to the Creative Agent, whether in Slack messages, files, or otherwise, as it is not necessary for us to provide the Service.

4. How We Use Your Information

We use the information described above for the following purposes:

A. Provide and operate the Service. To install, configure, and operate the Creative Agent within your Slack workspace, link it to your Zeely account for billing and analytics purposes, process the requests you submit within Slack, and deliver the corresponding outputs back to you there.

B. AI processing to generate output. To process your submitted requests, we route relevant inputs (such as your Slack message content and any attached files) through AI models used for text recognition and interpretation (such as Claude or Gemini), and then pass the resulting interpreted input to additional generative AI systems that produce your requested creative output, such as ad copy or creative assets.

C. AI training and use of Customer Data. In this section, “Customer Data” means the Slack message content, files, and other inputs you submit to the Creative Agent, and the outputs generated in response (see Sections 3.C and 3.D above).

We do not use Customer Data for advertising.

We do not train our own or third-party foundation models on Customer Data, and we do not permit AI providers to do so. This is also a requirement of Slack’s own API Terms of Service, which prohibit the use of API data to train large language models.

D. Maintain security, safety, and integrity. To detect, investigate, and prevent fraud, abuse, unauthorized access, and other security incidents affecting the Service, your Zeely account, or your connected Slack workspace.

E. Service improvement (aggregated or de-identified). To understand how the Service is used and to improve its features, reliability, and output quality, using information that has been aggregated or de-identified so that it does not identify you or your organization.

F. Communications. To respond to your support requests and feedback, and to send you service-related communications, such as updates, notices, and information about changes to the Service or this Policy.

G. Analytics, advertising, and attribution. To analyze usage of our website and app, measure the performance of our marketing and advertising campaigns, and understand how users discover and engage with our Service.

H. Compliance and protection. To comply with applicable laws, regulations, legal process, or governmental requests, and to protect the rights, property, and safety of Zeely, our users, and others.

5. How We Disclose or Share Information

We may disclose or share your information in the following circumstances:

A. Service providers (subprocessors). We share information with third-party vendors and service providers who perform services on our behalf, such as cloud hosting, infrastructure, and data storage, so that we can operate and support the Service.

Processor (subprocessor) name	Service/Purpose	Data processed
Amazon Web Services (AWS)	Cloud infrastructure hosting: AI model inference – including Anthropic’s Claude models, accessed exclusively via AWS Bedrock – agent runtime, database (Postgres), object storage (S3), message queue, cache, and system logging, all within U.S. regions.	Slack message content, files, and associated metadata processed and stored on our behalf; usage, performance, and error logs.
Cloudflare (R2)	Object storage for files submitted to the agent and for reports/outputs the agent generates.	Files you submit and the outputs/reports generated in response.
Apify	Social and web research scraping performed to support agent-generated outputs.	Publicly available web/social data retrieved for your request; may incorporate details from your request used to direct the search.
Intercom	Look-up of published Help Center articles to answer support-related questions.	Search terms used to query the Help Center; response content is limited to published articles.
SerpAPI	Web search queries performed on behalf of the agent to support research tasks.	Search query content, which may include information derived from your request.

B. AI technology partners. We share your submitted inputs with the AI systems used to power the Creative Agent, including AI models used for text recognition and interpretation, and the generative AI systems used to produce your creative outputs, solely for the purpose of processing your request and returning a response to you. Depending on the request, this is either Google’s Gemini API, which we call directly, or Anthropic’s Claude models, which we access exclusively through AWS Bedrock – Anthropic does not receive your data directly, as inference runs entirely within AWS’s infrastructure in U.S. regions.

Processor (subprocessor) name	Service/Purpose	Data processed
Anthropic (Claude), via AWS Bedrock	Text recognition and interpretation – Claude models are called through AWS Bedrock to read and interpret the Slack message content and files you submit so your request can be understood and routed correctly.	None directly. Your data is sent to AWS, not to Anthropic – see AWS in Section 5.A for what AWS processes. Anthropic, as the model developer, does not receive or have access to your data.
Google (Gemini)	Text recognition and interpretation – reads and interprets the Slack message content and files you submit so your request can be understood and routed correctly.	The Slack message content, files, and associated request text you submit to the Creative Agent.

C. Analytics. We share limited information with analytics providers to help us understand usage of our website, app, and Service, and to improve their performance and content.

D. Slack platform. Because the Creative Agent operates within Slack, your use of the Service is also subject to Slack’s own data practices. Information you send to or through Slack, including messages and files, may be received, processed, and stored by Slack (Slack Technologies, LLC) in accordance with Slack’s own privacy policy and your organization’s Slack agreement.

E. Legal compliance and protection. We may disclose information where we believe in good faith that disclosure is necessary to comply with a legal obligation, protect and defend our rights or property, prevent or investigate possible wrongdoing in connection with the Service, or protect the personal safety of users or the public.

F. Business transfer. If Zeely is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or a portion of its assets, your information may be disclosed or transferred as part of that transaction, subject to standard confidentiality arrangements.

G. Third-party links. The Service may contain links to third-party websites or services that are not owned or controlled by Zeely. This Policy does not apply to those third-party sites, and we encourage you to review their privacy policies before providing any information to them.

H. No bulk export of your Slack workspace. We do not create bulk exports, archives, or backups of your Slack workspace’s messages or files. The operational backups described in Section 6 (How We Protect Your Information) and Section 7 (Data Retention) cover only the data already processed for your specific requests, not your workspace as a whole. Where this Policy refers to your ability to request an “export” of your information (see Section 9, Your Privacy Rights), that refers to a copy of your own personal data – not an export of your Slack workspace’s content.

I. No cross-customer use of data. Data from one Slack workspace is never used to service, train models for, or generate responses for another workspace. Each workspace’s data – including the agent memory described in Section 3.H – is isolated from every other workspace, in both directions.

6. How We Protect Your Information

We are committed to safeguarding your information through a combination of organizational and technical security measures designed to help protect it from unauthorized access, loss, misuse, or disclosure.

A. Organizational measures. We implement internal policies and procedures, conduct regular staff training, and require team members and partners to sign non-disclosure agreements (NDAs). We also maintain strict controls over data transfers to help ensure your information remains protected throughout the processing lifecycle.

B. Data storage and hosting. Your information is stored with reputable cloud service providers located in U.S. regions, using encryption at rest and in transit, access controls, and service monitoring appropriate to the nature of the data.

C. Security measures. We maintain industry-standard technical safeguards, including:

Encryption in transit (TLS 1.2+ / 1.3)
Encryption at rest (AES-256 with cloud-provider key management) for stored data, including our databases, object storage, and log data
Access controls, including role-based access control and least-privilege access
Regular data backups, audit logging, and monitoring

D. Your responsibilities. You are responsible for maintaining appropriate security within your own Slack workspace, such as limiting channel access and managing Slack admin permissions.

E. Incident response. We continuously monitor our systems and maintain access and activity logs. You can reach us about security matters at legal@zeely.ai.

These measures are designed to maintain the confidentiality, integrity, and availability of your information. However, no method of data transmission or storage can be guaranteed to be completely secure, and we cannot ensure or warrant the absolute security of any information you transmit or store through our Service.

7. Data Retention

We retain your information only as long as needed to provide the Service, meet our contractual obligations, and comply with applicable law.

A. Default retention periods. Depending on the system, data is retained for: our processing queue, up to 1 hour; our short-term internal cache, 3–10 minutes; model and runtime logs, 30 days; the request snapshots and files described in Section 3.C, 30 days; agent memory described in Section 3.H, 90 days; and request metadata, 90 days. These periods apply automatically and do not require any action from you.

B. Active production systems. When your account is closed or we receive a validated deletion request, we delete your information from active production systems, typically within approximately 30 days.

C. Backups. Encrypted backups are maintained only for business continuity purposes. Remaining copies are removed as encrypted backups age out on their normal rotation schedule (currently approximately 35 days), after which they are automatically overwritten or purged.

D. Exports. Where legally permitted, you may request an export of your personal data prior to its deletion. This refers to a copy of the personal data we hold about you (see Section 9, Your Privacy Rights) – not an export of your Slack workspace’s messages or files, which we do not create (see Section 5.H).

E. Derived data. Derived or transformed data, such as indexes, embeddings, or other internal representations generated from your information, will be deleted or disassociated from your information when the underlying information is deleted, subject to backup retention and applicable legal obligations.

8. Our Approach to Children’s Privacy

Access to and use of the Service is limited to individuals who are 18 years of age or older, or who have reached the age of legal majority in their jurisdiction of residence, whichever is higher. We do not knowingly collect or process personal data from individuals who do not meet this age threshold. If you are a parent or legal guardian and believe that your child has used our Service without authorization, or if you suspect an account belongs to a minor, please contact us immediately at support@zeely.app.

9. Your Privacy Rights

Anyone may submit a request to exercise the privacy rights described in this section using the contact details below, regardless of jurisdiction. The specific rights available to you, and how we respond, depend on the laws applicable in your country, state, or region. Depending on your place of residence, these rights may include:

Right to Access and Data Portability – you have the right to request confirmation about whether Zeely is processing your personal data, obtain details about how it is used and shared, and receive a copy in a structured, commonly used, and machine-readable format, where technically feasible.
Right to Erasure – you may request that we delete the personal data we hold about you, subject to legal exceptions and obligations under applicable law.
Right to Rectification – if any of your personal data is inaccurate or incomplete, you can request that we correct or update it, taking into account the purpose for which we use the data.
Right to Restrict or Opt-Out of Certain Processing – you may have the right to opt out of specific processing activities, including:
- The “sale” or “sharing” of your personal data as defined by relevant privacy legislation.
- The use of your personal data for automated “profiling” or “targeted advertising” purposes.
Right to Consent Before Use of Sensitive Personal Data – in some jurisdictions, we must obtain your opt-in consent before processing sensitive personal data for any purpose beyond delivering our core Service.
Right to Non-Discrimination – Zeely will not discriminate against you for exercising your privacy rights, such as by denying access to our Service, charging different rates, or providing a lesser quality of service, except as expressly permitted by applicable law (for example, through optional financial-incentive programs described in Section 11, Special Notice to California Residents, which you may only join with your prior opt-in consent).
Right to Appeal – you may have the right to appeal our response to a privacy-related request. If you believe your request has been wrongly denied or insufficiently addressed, you can submit an appeal by contacting us at support@zeely.app with “APPEAL” in the subject line.

Exercising your rights: To submit a request regarding any of your privacy rights, please email legal@zeely.ai stating which right you wish to exercise and details about your account to help us identify it. We will respond to verified requests without undue delay, and in any case within 30 days of receipt (or such other period required by applicable law).

Authorized representatives: Where allowed under the law, you may appoint an authorized representative to act on your behalf. Such representatives can submit requests to support@zeely.app, and we may require verification of the representative’s identity and your written authorization.

Questions and concerns: If you have any concerns or wish to file a complaint about our data handling practices, please contact us at support@zeely.app.

10. Special Notice to European Economic Area (EEA), Switzerland, and United Kingdom (UK) Residents

This section supplements the general rights described in Section 9 above and applies specifically to individuals located in the EEA, Switzerland, and the UK.

Data controller information: For the purposes of applicable data protection laws, Zeely, Inc. is the controller of the personal data you provide us.

Data processors information: We may use the data processors identified in Section 5 (How We Disclose or Share Information) of this Policy.

To protect your privacy and ensure that you are entitled to exercise the rights described below, we may request additional information to verify your identity. Such verification data will only be used for this purpose and only when we have reasonable doubts about your identity.

Contact methods:

Postal: 2810 N Church St, Ste 27833, Wilmington, DE 19801
Email: legal@zeely.ai

Your rights

Right of Access – request a copy of the personal data we hold about you.
Right to Rectification – request that we correct or update inaccurate or incomplete personal data.
Right to Erasure (“Right to be Forgotten”) – request the deletion of your personal data. Please note that legal or regulatory obligations may prevent complete erasure in some cases. We will inform you accordingly if this applies.
Right to Restrict or Object to Processing – object to or request the restriction of processing of your data when we rely on legitimate interests, including direct marketing or automated decision-making. We may refuse the request where we have compelling legitimate grounds that override your interests, or for the establishment, exercise, or defense of legal claims.
Right to Data Portability – request your personal data in a structured, commonly used, and machine-readable format, or request its transfer to a third party where technically feasible and applicable (e.g., where processing is based on your consent or a contract).
Right to Object to Direct Marketing – object at any time to the processing of your data for direct marketing purposes, including profiling related to such marketing.
Right to Withdraw Consent – where processing is based on your consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
Right to Define Your Digital Legacy (France only) – if you reside in France, you have the right to define instructions regarding the use of your personal data after your death.

How to lodge a complaint: If you believe your rights have been violated or your personal data has been processed unlawfully, you have the right to file a complaint with a data protection authority in your country of residence, workplace, or where the alleged infringement occurred, including:

EU: your local EU Data Protection Authority
Switzerland: Federal Data Protection and Information Commissioner
United Kingdom: Information Commissioner’s Office (ICO)

Lawful bases for processing personal data: Applicable data protection laws require us to set out the lawful basis that we rely on to collect and process personal data. The table below lists the lawful basis we rely on for each of our processing activities.

Processing Activity	Lawful Basis for Processing Personal Data
Provide and manage the Service	Performance of the contract
Communicate with you	Performance of the contract
Send you promotional and marketing materials	Consent (where required by law); Legitimate Interests when consent is not required by law (specifically our interests in marketing features and products that may interest you, expanding our business, and increasing our revenue)
Conduct research and analytics	Legitimate Interests (specifically our interest in improving the Service to expand our business and increase our revenue)
Enhance and personalize the Service	Consent
Plan and manage events	Legitimate Interests (specifically our interests in managing our relationship with you, expanding our business, and increasing our revenue)
Maintain security and protect rights	Legitimate Interests (specifically our interests in conducting our business in a lawful manner and protecting our rights and interests as well as those of our stakeholders and society)
Respond to requests and communications from law enforcement authorities or other government officials	Compliance with a Legal Obligation
Respond to your requests to exercise your rights	Compliance with a Legal Obligation
Manage pre-litigation or litigation matters	Legitimate Interest
Carry out sales and business transactions	Legitimate Interest
Carry out internal operations	Legitimate Interests (specifically our interests in conducting and managing our business to improve our performance metrics and maintain profitability)

Information retention: See Section 7 (Data Retention) above for information about how long we retain your personal data.

International transfers of personal data: Your personal data may be transferred to countries outside the EEA, Switzerland, and the UK, including the United States. This includes transfers to entities that may not participate in the EU-U.S. Data Privacy Framework or its UK/Swiss extensions. To safeguard your personal data during such transfers, we implement appropriate safeguards including, where necessary, contractual (e.g., Standard Contractual Clauses), organizational, and technical measures.

Data Processing Agreement: Enterprise customers may request a copy of our Data Processing Agreement (DPA) by contacting us at legal@zeely.ai.

11. Special Notice to California Residents

This section supplements the general rights described in Section 9 above and applies specifically to California consumers. It provides additional details about how we process the personal information of California consumers and the rights available to them under the California Consumer Privacy Act of 2018, Cal. Civ. Code §§ 1798.100-1798.199, the California Privacy Rights Act, and their associated regulations (collectively, the “CCPA”).

The CCPA provides California residents with the right to receive certain disclosures regarding the collection, use, and sharing of “Personal Information” as well as the right to know/access, delete, and limit sharing of Personal Information. “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. Certain information we collect may be exempt from the CCPA because it is considered public information (e.g., made available by a government entity) or covered by a specific federal privacy law.

Categories of personal information we collect: This includes:

(Category A) Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers.
(Category B) Personal information as described in subdivision (e) of Cal. Civ. Code Section 1798.80, which identifies, relates to, describes, or is capable of being associated with a particular individual.
(Category D) Commercial information, including records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
(Category F) Internet or other electronic network activity information, including browsing history, search history, and information regarding your interaction with our website, app, or advertisements.
(Category K) Inferences drawn from any of the information identified above to create a profile reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
(Category L) Sensitive personal information. We typically only collect information necessary for the provision of the Service (e.g., log-in credentials) or information you choose to provide directly to us (e.g., if you include sensitive data when contacting our support team). We do not use or disclose sensitive personal information for purposes other than those specified in the CCPA regulations at 11 Cal. Code Regs. § 7027, subsection (m).

Purpose for personal information collection: We and our service providers collect and disclose the categories of personal information above for the purposes described in this Policy, including the following business and commercial purposes:

Detecting, protecting against, and prosecuting security incidents and fraudulent or illegal activity;
Auditing consumer interactions with our Service (e.g., measuring engagement);
Operational purposes (e.g., enabling and troubleshooting our Service);
Bug detection, error reporting, and activities to maintain the quality or safety of our Service;
Short-term, transient use, such as customizing content that we display within the Service;
Improving our existing Service and developing new features (e.g., by conducting research to develop new products or features);
Providing the Service (e.g., account servicing and maintenance, customer support, analytics, and communication about the Service);
Other uses that advance our commercial or economic interests; and
Other uses about which we notify you.

Categories of sources: We collect the categories of personal information identified above from the following sources: (1) through your use of the Service; (2) directly from you; and (3) from third parties such as Slack, service providers, and publicly available sources. Our information disclosure practices are described in Section 5 (How We Disclose or Share Information) above.

Disclosure on “selling” and “sharing” of your personal information: Under the CCPA, “sell,” “selling,” “sale,” or “sold” means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating a consumer’s personal information to a third party for monetary or other valuable consideration. “Share,” “shared,” or “sharing” means disclosing a consumer’s personal information to a third party for cross-context behavioral advertising, whether or not for monetary or other valuable consideration.

We do not “sell” or “share” your personal information. However, personal information may be disclosed to the categories of third parties described in Section 5 (How We Disclose or Share Information) of this Policy, including to our subprocessors where this is necessary for the provision of the Service or for other purposes described in this Policy.

Your privacy rights

Right to know about personal information collected, disclosed, shared, or sold – you have the right to request that we disclose the personal information we collect, use, disclose, share, or sell.
Right to know/access information – you have the right to request access to personal information collected about you, the source of that information, the purposes for which we collect it, and the third parties and service providers with whom we share it.
Right to request deletion of information – you have the right to request, in certain circumstances, that we delete personal information we have collected directly from you.
Right to opt out of sale of personal information to third parties – we do not sell your personal information within the meaning of the CCPA.
Right to opt out of sharing personal information for cross-context behavioral advertising – we do not share your personal information within the meaning of the CCPA.
Right to restrict use of sensitive personal information – we do not use or disclose sensitive personal information for purposes other than those specified in the CCPA regulations at 11 Cal. Code Regs. § 7027, subsection (m).
Right to correct/rectify inaccurate information – you have the right to correct inaccurate personal information that we hold about you under certain circumstances. We may need to verify the validity and scope of the request.
Right to non-discrimination – you have the right to be free from discrimination based on your exercise of your CCPA rights. We may run promotions from time to time in which we offer a financial incentive in exchange for certain personal information; participation is voluntary, and we will provide more information when we ask you to participate.

How to contact us to exercise your rights: To exercise your privacy rights or for any privacy-related inquiries, you may contact us at legal@zeely.ai. To protect your privacy and ensure that you are entitled to exercise the rights described above, we may request additional information to verify your identity. Such verification data will only be used for this purpose and only when we have reasonable doubts about your identity.

12. Other U.S. State Privacy Rights

In addition to California, a number of other U.S. states have enacted comprehensive privacy laws that may apply to you depending on your state of residence (currently including, among others, Virginia, Colorado, Connecticut, and Utah, along with other states whose laws take effect from time to time). These laws generally provide state residents with rights similar to those described in Section 9 above, including the right to:

Confirm whether we are processing your personal data and access that personal data;
Correct inaccuracies in your personal data;
Delete your personal data;
Obtain a portable copy of your personal data; and
Opt out of the processing of your personal data for purposes of targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects.

As described in Section 4.C (AI Training and Use of Customer Data) above, we do not sell your personal data or use it for targeted advertising, and our processing does not involve profiling that produces legal or similarly significant effects. To exercise any of the rights described in this section, please contact us at legal@zeely.ai as described in Section 9 above. If we deny your request, you may appeal by contacting us at support@zeely.app with “APPEAL” in the subject line, consistent with the appeal process described in Section 9.

13. Changes to This Policy

We may update this Policy from time to time to reflect changes in our practices, technology, legal or regulatory requirements, or for other operational reasons. When we make changes, we will implement them by uploading a new version of this Policy and updating the Effective Date at the top of this document. We encourage you to review this Policy periodically to stay informed about how we collect, use, and protect your information. Your continued access to or use of the Service after any changes take effect constitutes your acceptance of the updated Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Policy or our privacy practices, please contact us using the details below:

Company: Zeely, Inc.
Postal address: 2810 N Church St, Ste 27833, Wilmington, DE 19801
General support inquiries: support@zeely.app
Privacy inquiries and rights requests: legal@zeely.ai

Zeely Creative Agent Slack Feature – Privacy Policy